Importing and Exporting Class Terminology

Accolade provides Administrators and Process Designers the ability to export class terminology from one Accolade environment and import it into another Accolade environment.

For example, your company may have a test environment set up during your implementation, or you may have company branches that are new to Accolade that are hosted in a separate environment. Instead of having to recreate class terminology in each environment, you can download the information and import it into the new environment..

Class terminology can be customized in all languages that are enabled in your implementation. When a user selects the language in which to view the application in their user profile, the application uses the customization entered for that language.

Important! Terminology and language changes will require you to restart the Accolade Cache Service and reset IIS on all application servers in order to display the changes. Be mindful when making these updates, as users will temporarily be unable to access Accolade during the reset process.

To export class terminology:

  1. From the System menu, select Configuration > Class Terminology.
  1. In the Language field drop-down list, select the language for export.
  2. Click Download in the top right corner of the page. The Classes dialog is presented. Select the classes for export and click Done.
    By default, the file exports automatically to a temporary internet files directory. Save it to a more accessible location.

To import class terminology:

  1. From the System menu, select Configuration > Class Terminology.
  2. Click Upload in the top right corner of the page.
  3. Click Load File and select the spreadsheet file to load.

Notes:   

  • New language options must be first added to the system through the Process > Configuration > Languages tab in order for the language to be available for configuration at the class level. See Translating Accolade Text into Another Language for more information.
  • If your company uses a load balanced configuration, you will need to restart the Accolade Cache Service and reset IIS on all application servers if you make any terminology or language changes.

  • The content of the online help references the English translation of the default value for all the items listed above, and is not customizable or translatable at this time. The changes made to the entity names page (System > Configuration > Entity Names), the system language page (System > Configuration > Languages) or the class terminology page (System > Configuration > Class Terminology) will not currently change the references in the help content.

  • Translatable options do not include text in Portfolio Optimizer or in the Portfolio Optimizer help.